Returns can be done in Four easy steps:
1. Fill out the return form, and describe the reason for your return. Print out the form and ship it along with the returning item(s).
2. Box up your item and ship out, via *UPS (recommended). It is recommended to use UPS for your return shipment. However, packages can sent cheapest way possible.
3. After shipping the item, contact Fighters-Inc either by email or phone to let us know the package is on the way. Please provide the tracking number to ensure that we can monitor the exchange process.
4. Once we receive your package, we will process the return and credit the original credit card used for the purchase. All returns, excluding shipping and handling fees, will be refunded to the original payment method. You are welcome to reorder the correct item if it is in stock.
Please note that clearance items cannot be returned. The refund amount will only include the amount paid by you after any discounts applied to the return item(s). Shipping charges will only be refunded if you are returning a damaged, defective, or incorrect item.
All returns must be initiated within 30 days from the order date to receive a full refund.
We recommend that you send your package insured and postage paid via UPS. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for choosing Fighters-Inc.
What You May Return
We understand that sometimes items may not meet your expectations, so we want to make the return process as easy as possible. Here are the details on what you may return:
New merchandise that is suitable for resale can be returned. This means the item has not been washed, worn, altered, soiled, or damaged in any way. We accept returns for a refund within 30 days of the original purchase date.
Please note that any items not meeting the above criteria will not be eligible for a refund. If you have any questions regarding our return policy, please feel free to contact us. We are happy to assist you in any way we can. Thank you for shopping with us.
What You Can’t Return
What You Can’t Return
In order to ensure a smooth and hassle-free return process, we would like to provide you with information on merchandise that is not suitable for return. This includes:
- Merchandise not suitable for return includes:
- Merchandise that has been worm
- Merchandise that has been washed
- Merchandise that has been altered, soiled, or damaged.
- Discontinued merchandise
- Customized products
Restocking Fees and Return shipments
All returns are subject to 20% restocking fee. Returns are processed within 3 days. Please allow additional time for processing during the holiday season. A confirmation email will be sent once the return has been processed.
Fighters- Inc Warranty
Fighters-Inc warrants its products to be free from defects in materials and workmanship for 60/180 days from the date of purchase, proved the products supplied have not been subject to accident, alteration, negligence, abuse, or misuse. As the sole remedy under this warranty, Fighters-Inc products will, at its option, repair or replace non-conforming goods. Warranty does not cover normal wear and tear from use of products.
Something went wrong? Please fill up this CLAIM FORM
- How long does it take to process the return/refund?
We process returns/refunds within 3 business days of receiving the item.
Please note that during the holiday season, processing times may be longer due to increased volume. We appreciate your patience and understanding during this busy time.
Once your return has been processed, we will send you a confirmation email to let you know that your refund is on its way. If you have any questions or concerns about your return, please do not hesitate to contact us.