What If I have problems placing my order?

In rare occasions, technical difficulties may occur when placing your order. In order to avoid frustration, please call us 1-386-676-3803, or use our chat located on the right bottom corner of the website. Customer Service representatives will be happy to assist you with your needs during business hours.

Will I receive a confirmation of my order?

A confirmation e-mail will be sent to once your transaction is complete and again once your order has shipped. If you have an account with Fighters-Inc., login and find all order details, tracking number etc. under your order
history. Occasionally, e-mails regarding your order/shipping information may be blocked by your e-mail’s SPAM filter or may be placed in your junk mail folder.

Can I mail or email in an order?

Yes, we will gladly accept email/mail-in orders. For your convenience, please use our order form (the order form is in Adobe® Acrobat® format). Ensure that you are including all item numbers, quantities, sizes and colors along
with payment information.

Wrong order/item sent?

    If Fighters-Inc has sent you the wrong item from your order, please contact us at: +1 386-676-3803 or email us at: info@fighters-inc.com and we will send you a return label. Once the tracking number has been activated through UPS, we will then send out the correct item. As soon as we send out our order, you will then receive a tracking number for your item.

    Is this a secure site?

    YES. Our orders are processed securely and in compliance with all PCI laws and regulations.

    How quickly are orders processed?

      All orders will be processed within 2 business days (Monday-Friday, excluding holidays).

      Can I Change my Order?

        To make a change to an order placed online, please call our Customer Service department immediately at +1-386- 676-3803, or send us an e-mail to: info@fighters-inc.com for the best results. Customer Service representatives will be happy to assist you with your needs during business hours.

        When will I be charged?

          When submitting your order, a pending authorization will be placed on your account for the full amount of the order. The transaction will be processed once the shipment has been sent out. If an item is sold out, or on backorder, the pending authorization will be removed.

          What payment methods do you accept?

          We accept Visa®, MasterCard®, American Express®, and Discover® card online.

          Attention: For security reasons, the billing address and zip code must match with the address of the card when issued.

          Shipping To Canada & Mexico :

          Import duties, local taxes and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. 
          Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

          Will I know if an item is in stock?

            Fighters-Inc. has a “real-time” inventory site, meaning up-to-the-minute inventory within our warehouse is reflected as you shop the site. When shopping online, you will see the availability of the product in blue, above the ADD TO CART box.

            If the size of the item is in white, the item is not in stock. However, an estimated delivery date will be displayed, if/when the item is available for purchase. If you would like to be notified, please click on the restock alert and input your e-mail address. As soon as the item has been re-stocked, you will be notified. Please note, if the item is on Sale, and is unavailable in your size, unfortunately this item will not be restocked. If you need any additional information about that product, please contact us.

            If you have any questions please contact us at:

            E-mail us at fighters@fighters-inc.com

            Call us directly at 386-676-3803 Monday-Friday between 9 am and 5 pm EST