Returns, Refunds, Exchanges
- New and unused merchandise may be returned with the original tags attached up to 30 days from the date of purchase for a refund. A credit will be issued to the original credit card for the item(s) amount, less shipping and handling.
- Return authorization is not necessary, and we do not issue RA#s for consumer returns.
- Shoe boxes must be shipped in another cardboard box to prevent marring of the original boxes. Do not affix shipping labels directly to shoe boxes, we cannot accept shoe returns if the shoe box is damaged.
- We are currently unable to accommodate exchanges. If you need a different item, color, or size, please place a new order and follow the directions for returning unwanted items for a refund.
Defective and incorrect items:
- If you receive any defective or incorrect items, please contact us at firstname.lastname@example.org prior to sending these items back..
- Please ship your return with a carrier that provides tracking and insurance. We cannot be responsible for items that do not arrive at our facility.
- We do not accept C.O.D. deliveries.
- Please send all returns to:
Fighters Inc - Returns
400 Parque Drive #5
Ormond Beach, FL. 32174
To all our Customers:
- You may return all unused items purchased at Fighters Inc. For a refund within 30 days of the original delivery.
- We will pay the return shipping costs if the order delivered was defective or incorrectly sent.
- If the item is returned for any other reason then the customer is responsible for return shipping costs. All returns must be unused and undamaged with original packaging.
- If for any reason the return is after 30 days and not agreed upon between merchant and buyer, a 15% restocking fee will be added.
How long does it take to process the return?
- Returns enter our system within 48 hours of receipt and will be finalized within four business days after arrival. Email notification is sent upon the finalization of your return and refund, not when your items are received at the facility. Please note that it will take most banks 3-6 business days for the credit to be reflected in your available balance after you receive your email notification.